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Contact Us

We are Here for You

Our customer service representatives are dedicated to providing you with the best online shopping experience available.

If you have any questions, comments, or concerns, you can reach us toll-free at 1-800-581-0300, between the hours of 9 AM - 6 PM EST, Monday through Friday.

You can also reach us via email at support@artorderprocessing.com.

For all returns and replacements please send items to:

Framed Art Pictures
49 Stouts Lane
Monmouth Junction, NJ 08852

Returns, Refunds and Exchanges

*Please note that if you are returning an item for refund, once we process the refund it will take 2-3 business days to appear on your credit statement.
Items for exchange will be processed and shipped to you as quickly as possible to complete your transaction.
For faster processing please fill out the return slip provided to you with your order or call our customer service to relay details of your intentions there. For further information, please view our return policy. - Thank you.

Your Privacy is Important to Us

We do not share customer information with third parties or use customer information for marketing purposes.

The security of orders placed with Framed Art Pictures is our highest priority. All data entered by our customers is protected using secure server software commonly known as SSL or "Secure Socket Layer" encryption.

We guarantee that your online transaction will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Framed Art Pictures.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this, we will cover the entire liability for you up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted from purchases made while ordering online.

49 Stouts Lane
Monmouth Junction, NJ 08852

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